REGISTRATION AND ONLINE ACCOUNT
With an online account with us, you can track your orders, purchase history, make purchases much quicker with saved addresses and personal details. You could also keep collect reward points with every purchase you make online too!
Just click the ‘Lost your password’ button and you’ll be redirected to input your email address. Click on ‘reset your password’ and follow the instructions stated. If you still do not receive and email, write to [email protected] and we will assist you promptly.
No. Online and store membership are not affiliated.
Unless otherwise stated, online and store promotions/discounts are not the same.
First off, let’s get you signed up here.
Once you’re signed up, start browsing! Search by using specific names or by browsing our categories.
After finding the item(s) that you want, select your size and color before clicking the ADD TO CART button.
You can either CONTINUE SHOPPING or review the items in your cart by clicking on VIEW CART & CHECKOUT.
Click PROCEED TO CHECKOUT to complete your order once you’re happy with the items in your shopping bag.
If you have a discount code, please do key it in the COUPON CODE box provided before checking out.
We are so sorry, that is impossible. You will need to make a separate order altogether.
We are very sorry! Please contact us right away with your order ID and the item that is missing/incorrect. We will sort it out right away!
We love that you love our designs! Though not for all designs, but we do restock some of our best sellers.
Stay tuned to our social media on restock updates.
As much as we would like to help, we cannot reserve products online and putting your item in the cart does not mean it has been reserved.
Until you proceed to checkout and completed the payment, the item will still be available to other buyers.
DELIVERY / SHIPPING
We offer shipping countrywide!
We are also looking forward to shipping internationally within an affordable range. In the meantime, if you would like to know the cost to ship out of Malaysia, do drop us a message and we will try our best to assist you with a shipping quote.
For orders under RM100(West Malaysia), shipping is at a flatrate of RM10. Whereas for East Malaysia, orders under RM150 is RM15.
We do! We offer FREE SHIPPING* for orders above RM100 (West Malaysia) / RM150 (East Malaysia).
* Free shipping is not available for return/exchange orders, even when they have an accumulated charge of RM100(WM)/RM150(EM)
We aim to have our parcels delivered to your hands as fast as possible. We process all orders within 24 hours of working days*, once payment is confirmed. Upon dispatch, it should take 1-3 working days** to reach you.
Orders placed before 12pm on business days will be processed and dispatched on the day itself. Please allow 1-2 days extra for parcels to East Malaysia.
*Saturdays and Sundays are not considered as working days.
**Peak seasons or dates near public holidays might affect the estimated delivery time.
Please note that our office and warehouse are closed on public holidays (Malaysia). For orders placed on, or during the cut of period of these dates, processing time will be extended by at least 2 working days.
Chinese New Year Holiday
Wesak Day Holiday
Hari Raya Aidilfitri
Hari Raya Aidilfitri Holiday
Hari Raya Haji
Hari Raya Haji Holiday
Awal Muharram Holiday
Sultan of Perak’s Birthday
Prophet Muhammad’s Birthday