WHAT INFORMATION/DATA WE COLLECT
The information that we gather is voluntarily submitted by our customers to us, which includes:
Personal Information is often, but not exclusively, provided to us when you sign up for and consult with our customer service team, send us an email, integrate the Services with another website or service, or communicate with us in any other way (e.g Whatsapp, Facebook, Instagram)
Account Information. For account creation, you must provide your email address(es) and create a password. Your username(used for reviews) will be public, and it doesn’t need to be related to your real name. Whereby your name (used for order processing) will be collected and used for order fulfillment/shipping.
Content You Submit. We collect the content you submit (i.e your reviews or remarks on postage instructions and your email/private message/inquiry to our customer services). Your content may include text, links, images, and videos.
Shopping Behaviour. We collect information about the actions you take when on our website. This includes your interactions with our customer service, carted items, newsletter subscriptions or preferences, codes used, and wish-listed items.
HOW WILL YOUR DATA BE USED
By submitting us this information, you agree to this information being collected, used and disclosed to any third party engaged by us.
Examples of how information shared are used:
-In fulfilling orders and providing the services, including our couriers calling or messaging you to obtain/provide delivery instructions;
– In processing payment and fraud prevention;
– In providing personalized customer support including maintaining and improving our services;
– In research and development of new products and/or services;
– In sending marketing communications in relation to our sales, products, services, promotions on the website;
– In conduct of research and analysis in relation to delivering advertising and content targeted to your interest to better understand your use of the website.
How are information collected by Third-Party Analytics Partners:
We may partner with third-party advertisers, ad networks, and analytics providers to deliver advertising and content targeted to your interests and to better understand your use of the website/products. These third-parties may collect information sent by your computer, browser, or mobile device in response to a request for content, such as unique identifiers, your IP address, or other information about your computer or device.
In addition, we may use and disclose your Personal Data for the following purposes, to:
-Invite you to our events;
-Process your participation in our promotions, lucky draw, contest, and/or giveaways;
-Conduct market and customer research;
-Conduct research and development;
-Promote our products and services on our website or social media platforms;
-Manage the administrative and business operations of ViQ
WHO ARE THE THIRD-PARTIES
Such as Google Analytics (including but not restricted to Remarketing, Google Display Network Impression Reporting, DoubleClick Campaign Manager Integration, and Google Analytics Demographics and Interest Reporting).
WHAT HAPPENS TO THE DATA AFTER I DELETE MY ACCOUNT
Please note that, even after you delete your account with us, the reviews, data and conversation you submitted during your account’s active period will still be view-able or available on our servers.
LINKS TO THIRD PARTY WEBSITES
Our website take reasonable precautions to protect customer’s personal identification details and processing securely. Such measures include, but are not limited to passwords, firewalls and other standardized industry practices. However, do bear in mind that no information transmitted over the Internet, or electronic storage, is 100% secure and we cannot be held liable for any loss you may suffer for unauthorized access or loss of data on our website. Nevertheless, we strive to protect the security of our website and are constantly reviewing and enhancing our information security measures.
It is important for you to protect yourself against unauthorized access to your password and to your computer. Be sure to sign off when finished using your computer especially shared ones. ViQ Apparel or www.viqapparel.com reserves the right to refuse service, terminate account(s), remove or edit content, or cancel orders in its sole discretion or whenever terms and conditions above are not complied by the user.